CORONAVIRUS AND YOUR APPOINTMENTS
UPDATED 12TH AUGUST 2020
RESTRICTIONS IMPOSED ON US HAVE SIGNIFICANTLY REDUCED THE NUMBER OF PEOPLE WE CAN SEE. WE ARE THEREFORE PRIORITISING PATIENTS WITH EMERGENCIES AND OTHER PROBLEMS THAT REQUIRE ATTENTION.
IF YOU HAVE AN EMERGENCY - OR ARE CONCERNED ABOUT ANY OTHER SYMPTOMS - PLEASE DON'T HESITATE TO CALL: A NURSE AND / OR DENTIST WILL ASSESS YOU AND IF NECESSARY WILL ARRANGE TO SEE YOU.
CHECK-UPS: WE REGRET THAT WE ARE CURRENTLY UNABLE TO BOOK ROUTINE NHS CHECK-UPS. WE HOPE TO RECOMMENCE THESE IN OCTOBER. PRIORITY WILL BE GIVEN TO HIGHER RISK PATIENTS (THOSE WHO HAVE A HISTORY OF RECURRING DENTAL ISSUES) AND CHILDREN. PLEASE KEEP CHECKING BACK FOR UPDATES.
DAVID HUDSON HAS RESUMED EXAMINATIONS FOR HIS DENPLAN AND PRIVATE PATIENTS.
HYGIENIST: OUR HYGIENIST SERVICE IS FULLY OPERATIONAL. AEROSOL GENERATING PROCEDURES ARE NOT PERMITTED, SO CLEANING IS BY 'HAND SCALING' ONLY. AT THEIR DISCRETION OUR HYGIENISTS WILL ALSO POLISH YOUR TEETH.
HYGIENIST & DENTIST 'COMBINED' APPOINTMENTS
THESE ARE NOW EXTREMELY DIFFICULT TO SCHEDULE AS OUR SURGERIES HAVE BEEN REQUISITIONED FOR AEROSOL GENERATING PROCEDURES AND CAN'T BE USED FOR CHECK-UPS. THEY MUST BE KEPT FALLOW FOR AN HOUR AFTER EACH TREATMENT. THE IMPACT OF ALL THIS IS WE ARE ONLY ABLE TO SEE +/- 30% OF OUR PRE-LOCKDOWN NUMBERS.
IF YOU CAN VISIT YOUR DENTIST AND HYGIENIST SEPERATELY WE'LL BE ABLE TO BOOK YOU IN MUCH SOONER. WE APOLOGISE FOR ANY INCONVENIENCE BUT IT'S BEYOND OUR CONTROL.
PRE-APPOINTMENT HEALTH SCREENING
WE WILL CALL YOU AHEAD OF YOUR APPOINTMENT TO CHECK YOUR COVID STATUS. IN THE EVENT THAT WE ARE UNABLE TO CONTACT YOU, WE WILL ASK YOU TO REMAIN OUTSIDE WHILE WE CALL YOU TO RUN THROUGH THE QUESTIONS.
PLEASE DO NOT COME TO THE PRACTICE UNLESS YOU HAVE AN APPOINTMENT.
- PLEASE ARRIVE ON TIME, NOT EARLY AS WE WISH TO AVOID USING WAITING ROOMS.
- APPOINTMENT TIMES ARE STAGGERED TO AVOID PATIENTS CROSSING IN THE PUBLIC AREAS.
- PLEASE WEAR A FACE MASK. IF YOU FORGET TO BRING ONE WE SELL THEM FOR £1.
- WE WILL ASK YOU TO SANITISE YOUR HANDS ON ARRIVAL. WE WILL TAKE AND RECORD YOUR TEMPERATURE.
- IF YOU COUGH OR SNEEZE PLEASE USE A TISSUE, BIN IT AND WASH HANDS
- OBSERVE STRICT 2M SOCIAL DISTANCING AT ALL TIMES
- ADULTS PLEASE ATTEND ALONE, CHILDREN WITH ONE PARENT / GUARDIAN
- YOU WILL BE ASKED TO LEAVE SHOPPING BAGS AND BULKY ITEMS AT RECEPTION.
- PATIENT TOILET FACILITIES ARE NOT AVAILABLE AT THIS TIME
- PLEASE KEEP SOCIAL INTERACTION TO A MINUMUM. WE MAY ASK YOU TO CALL AND BOOK FUTURE APPOINTMENTS INSTEAD OF MAKING THEM AT RECEPTION
- PAYMENT SHOULD BE MADE BY CARD IF POSSIBLE.
THANK YOU FOR OBSERVING THESE REQUESTS. WE KNOW THEY SOUND A BIT DRACONIAN BUT WE ARE SIMPLY FOLLOWING PUBLIC HEALTH GUIDANCE DESIGNED TO KEEP EVERYONE SAFE.
THIS STATUS IS UPDATED REGULARLY SO DO CHECK BACK FOR THE LATEST UPDATES.
Last Updated: WEDNESDAY 12TH AUGUST 2020
Thank you for visiting our website. We hope you find it informative and useful.
Monday 08-00 to 17.30, then 18.00 to 20.00 (pvt & hygiene patients)
Tuesday 08-00 to 17.30
Wednesday 08.00 - 17.30 then 18.00 - 20.00 (pvt & hygiene patients)
Thursday 08.00 - 17.00
Friday 08.00 - 16.00
Saturday 08.30- 12.00 (hygiene)
Bank Holidays: The Practice closes on bank holidays INCLUDING Good Friday, Easter Monday & New Year's Day
Out of Hours and Emergencies: The NHS 111 can give emergency dental advice and, if necessary, refer to an out-of-hours dentist. DENPLAN members can call DENPLAN'S emergency help line on 0800 844999
Comments on our Service:
Our Practice Manager welcomes your feedback in person at the practice, by telephone or to firstname.lastname@example.org
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If something's not right please tell us so that we can address it and learn from it. We follow a nationally recognised process for managing complaints which you can read or download here.
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Hudson's Dental Care respects the privacy of its patients and complies with all prevailing data protection law. You can read and download a copy of our Privacy Notice from the 'Downloads' window above.
The Wand – dentistry WITHOUT the injection
Recognising that many people are anxious about injections, we can undertake much dental work without using a traditional injection syringe. This is thanks to a technologically advanced device we've bought called The Wand which enables us to numb a tooth in a more comfortable way without needing to use a traditional injection (£12.50 charge applies). We believe we are the only dental practice in Hertford to offer its patients this more comfortable alternative to a dental injection.